Industries
Compliance is not the brake
Asset managers and insurers do not have one product, they have an estate - and every part of it has to clear the same controls. The platform work is mostly about making that true without making it slow.
Investment platforms, onboarding and secure client journeys.
What financial services demands
Regulated does not have to mean sluggish.
The reflex in this sector is to treat compliance as the reason nothing can ship, and in our experience it is the other way round. The firms that encode their controls once move faster afterwards, because approval stops being a fresh negotiation every single time.
Controls in the platform, not the process
Permissions, audit trails and disclosure rules belong in the system where they are enforced consistently, rather than in a checklist somebody has to remember. Encoded once, they stop being a per-release argument.
Onboarding is the product
For most clients the first real experience of a firm is proving who they are. That journey carries more abandonment risk than anything that follows it, and it is usually the least designed part of the estate.
One truth, many audiences
An adviser, a client and a regulator need different views of the same holdings. Building three systems guarantees they will disagree; building one with three faces is harder up front and correct thereafter.
How the pieces fit
One estate, many licences.
Every product sits on the same platform, and every one of them clears the same controls underneath it. Those controls are what decide whether the estate can change safely, which is why they belong in the system rather than in somebody's checklist.
One platform
A single platform, not a portfolio of unrelated builds.
Many products
Each one drops off that platform with its own licence and its own audience.
- Advise
- Onboard
- Invest
- Report
- Service
The controls underneath
Compliance, audit and permissions - every product, every time. Encoded in the platform once, they stop being a per-release negotiation.
How we help here
The parts of this we build.
Financial services work spans the client-facing journey and the platform enforcing the rules behind it, so it draws on both halves of the studio - and usually starts with strategy rather than a build.
The work
Three firms, three different starting points.
One asked us to shape a group-wide platform strategy before committing a rand to a build. One needed the client-facing experience rebuilt around how people actually choose and hold investments. One has had us keeping the marketing engine moving and wiring new products cleanly into the CRM, year after year. Same discipline, three different ends of it.
Ninety One
One asset manager, three workstreams
An adviser-matching tool, a UX retainer that makes complex fund products navigable, and a Power BI dashboard that finally tells one story - three workstreams, one partner.
10X Investments
Running the channels, building the tools that convert
Years alongside a licensed financial services provider's marketing team - keeping its digital channels moving, and building the calculators and product tools that make landing pages convert.
Talk to us
Regulated, and tired of waiting.
If your controls are the reason nothing ships, there is usually a way to encode them and get the speed back.