A trusted technology partner for
That need enterprise level delivery - with startup level agility.
Touchfoundryisadigitalsolutionscompanyformarketingteamsthatneeddigitalassetstoperform,notjustlookgood.Weworkacrossexperience,technology,dataandstrategyasonediscipline.Ourclientsareestablishedcompaniesacrossretail,financialservicesandconsumerbrands,andwemeasureagainstrevenueasmuchasreach.Aflexible,specialistteam,embeddedwithyours,accountablefortheoutcomeratherthanjusttheoutput.
What we're saying.
So - what
do we actually do?
- 01We Reimagine
When digital needs a new shape.
- 02We Launch
When the brief is locked and the date won't move.
- 03We Support
When what's live needs to keep earning its keep.
- 04We Augment
When in-house capacity can't keep up with the calendar.
Launching next quarter and rethinking the whole thing are different jobs. These are the four we do, so you can start at the one you need.
Reimagine.
Best for teams that are rethinking how digital shows up for the brand.
A rebrand, a new digital direction, a step-change in customer experience - the moments where the brief hasn't been written yet. We help you find the shape before you bet the budget on it: customer thinking, strategic framing, and the kind of prototypes that turn boardroom ambition into something a team can actually ship against.
Launch.
Best for teams that have a brief locked and a launch date that won't move.
Campaign approved, scope agreed, go-live on the calendar. This is where most agencies start adding scope and we just keep shipping. Senior craft, sane process, a bias for delivery - what you signed off goes live on the date you promised the business, without the agency theatrics in between.
Support.
Best for teams that have something live that needs to keep earning its keep.
Launch day was the start, not the finish line. We keep your digital fast, secure and steadily improving - patching what drifts, testing what could lift, shipping the small upgrades that compound month over month. Your users never notice the work. Your numbers do.
Augment.
Best for teams that have outgrown the brief-by-brief rhythm.
When in-house capacity is the bottleneck and the marketing calendar doesn't slow down, we embed a dedicated squad into your team. Long-term, priced for premium, structured to feel like one of your own. The economics work because the velocity does - and because the squad gets sharper at your brand every sprint.
Hero refresh is on staging - want a look?
Latest work
Recent things we've shipped.
Old Mutual
From cost centre to commercial asset
A group-wide platform strategy powered by our proprietary DAVM model, reframing a fragmented digital estate as a commercial asset.
- Strategy
V&A Waterfront
Two years to rebuild a precinct's digital estate
A dozen disconnected digital properties rebuilt into a single estate over 24 months - four parallel streams of data, campaign and product work, and conversions up 286.5% year on year.
- Strategy
Basecamp Student
A booking platform rebuilt for European scale
Premium student accommodation across 12 cities, 5 countries and 5 languages - a four-month rebuild of the web experience, CMS and booking integration.
- Technology
- Experience
TFG Limited
Scaling the digital front door for Africa's retail giant.
A marketing-owned corporate platform for the JSE-listed Foschini Group - consumers, investors and talent served from one self-administered CMS, backed by an eight-year managed partnership.
- Technology
- Experience
Winemag
South African wine criticism, rebuilt and run
Winemag is where the country's fine wine gets reviewed, rated and read. Faster to load, easier to navigate, and lighter to run - so the editorial team writes rather than maintains.
- Experience
- Technology
Takealot
The platform behind Takealot's Personal Shopper network
We built and now run the technology layer for Takealot's Personal Shopper programme - a two-product platform serving three user groups, on time and on a fixed budget.
- Strategy
- Technology
- Data
We are trusted by
Ambitious Marketing Teams
“Touchfoundry have been fantastic collaborators - they 'get' every concept we describe, and take it further with great energy and creativity. Even though we are in different hemispheres there is never a sense of distance - they are responsive and organised - and they do great work.”
- Martin Jones, Director at Artinsite obo NHS
“Working with the TF team feels like working with an internal department. They nail the high-level strategy of a product while digging deep into the details to turn our ideas into reality.”
- Fezile Nqiwa, Head of Venture: Personal Shopper Programme at Takealot
“Touchfoundry was continually finding ways of ensuring the CMS did exactly what we needed, implementing new, innovative features to keep up with the evolving requirements of the business. I'd highly recommend them to anyone looking for a friendly, hard working, problem solving company.”
- Laura Moore, Digital Manager at Basecamp
“Touchfoundry excelled in both technological and business orientated delivery. I was super satisfied working with them and continually improve our websites and integrating customer facing applications with the core marketing workflows, together.”
- Daniel Biethsieda, Managing Director of Technology at Basecamp
“We really appreciate your dedication to delivering a great product. It has been a pleasure working with a tech company that understands our culture and shares the vision we have to create great user experiences.”
- Alastair MacMurray, CEO & Co-founder at Cars.co.za
“I can confidently say I've never met a more diligent, world-class product team - their work ethic and methodology are second-to-none. They're laser-focused on building products users will love and add immeasurable value to the creative process, from start to finish.”
- Jason Wiltshire, Co-founder at Coeus
“Touchfoundry's expertise in design and user behaviour was instrumental in transforming our approach and driving measurable improvements - appreciated internally and most importantly with our clients. I highly recommend them for their exceptional ability to deliver best in class results that exceed expectations.”
- Ayo Adigun, Product Owner at Ninety One
“Touchfoundry contributed many invaluable projects touching key areas of our business including redesigning the core interfaces of our marketplace and working on new corporate landing pages. Collaboration with them was always easy and communication with the fully remote product team at Nile worked very well.”
- Rick Kleinhans, Co-founder & CTO at Nile
“Touchfoundry genuinely feels like an extension of our team. They don't just execute, they brainstorm with us - often two steps ahead; challenge assumptions where needed; and align with our vision in a way that's rare to find in an agency. I always feel confident in the quality and longevity of what they deliver, not just that it'll be done, but that it'll be done with excellence, scale and sustainability in mind.”
- Kim Brink, Head of Product at Best10
“Touchfoundry delivered state of the art design and front-end development in a jiffy. So good that their babies have traveled the OLX world and since have set a new standard for our brand.”
- Joost Wolzak, Head of User Experience at OLX
“We are glad to have found a partner that understands the market; contextualises technology to South African problems; talks the language that we talk and moves at the speed at which we move. That has been the win-win recipe for us.”
- Frederik Zietsman, Group CEO at Takealot
“Touchfoundry was very responsive and collaborative. They delivered an amazing amount of work in a short time. We appreciated their flexibility in accommodating our technical requests. Well done!”
- Sonja Krause, Strategic Project Lead at Takealot
“Our partnership with Touchfoundry has been pivotal in turning strategic insight into data and digital solutions that elevates customer experience across audiences. Strong strategic and technical capability, great chemistry & collaboration, as well as a hunger for demonstrating value are just some of the ingredients that has fuelled this partnership.”
- Nisha Maharaj, Senior Marketing Manager (B2B) at V&A Waterfront
“I've had a lot of experience with different agencies over the years, and can honestly say I've been blown away by Touchfoundry who have helped us totally revolutionise the basecamp business.”
- Andrew Atalla, Head of Digital Strategy at Basecamp
“Touchfoundry have always been a valuable partner to TFG, from the initial planning stages to the published site, they have shown world-class application and commitment to our digital first philosophy. We view Touchfoundry as part of our team and enjoy a relationship that reflects this.”
- Fernando Ventura, Head of Group Marketing at TFG
“Touchfoundry approaches the partnership with honesty and discipline resulting in a strong level of trust and collaboration between the teams early on.”
- Donna Barnes, Deputy Head of Creative Marketing, Global Marketing at Ninety One
“Collaborating with the Touchfoundry team has been invaluable. Their expertise in web development, campaign execution, and site optimisation has significantly contributed to our traffic and lead generation.”
- Johann du Bruyn, Lead Designer at 10X
“The team is absolutely phenomenal and a complete pleasure to work with. They're so invested in our business that if you didn't know any better you'd think they were a part of it!”
- Kate Grove, Founding Partner at Best10
“We were very lucky to discover Touchfoundry who offered both branding savvy and technical know-how. Front-end looks great because back-end is so easy to use.”
- Christian Eedes, Founder & Editor at Winemag