A trusted technology partner for

That need to transform, build or scale - fast and without compromise.

Ninety OneBest10V&A WaterfrontTFGCars.co.zaBasecamp10X InvestmentsNileCoeusOLXWine MagazineNHSDeloitte

Touchfoundryisadigitalsolutionscompanyfortech-drivenbusinessesthatneedengineeringdepth,productinstinctandateamthatships.Weworkacrossexperience,technology,dataandstrategyasonediscipline.Ourclientsareestablishedcompaniesacrossretail,financialservicesandconsumerbrands,andwemeasureagainsttheoutcomeasmuchastheoutput.Aflexible,specialistteam,embeddedwithyours.

So - what
do we actually do?

  • 01
    We Transform

    When the core system has become the constraint.

  • 02
    We Build

    When zero-to-live can't take two years.

  • 03
    We Run

    When production has to stay boring.

  • 04
    We Augment

    When the roadmap outruns the team.

Replacing a legacy core and shipping a new product are different jobs. These are the four we do, so you can start at the one you need.

01

Transform.

Best for teams that are carrying a system the business has outgrown.

The platform that got you here is now the thing slowing you down - too entangled to change, too critical to switch off. We modernise without the big-bang rewrite: an honest diagnosis, a strangler-pattern roadmap, and new slices shipping beside the old core until it can retire quietly. The business keeps trading while the foundations change underneath it.

Legacy - the monolith
02

Build.

Best for teams that have something to ship and no appetite for a two-year build.

Zero to live, engineered in vertical slices: a working core in production inside months, real users on it early, and capability layered on release by release. Types, tests, CI and observability are the floor from the first commit - so the pace you get in month one is still there in year three, and what we hand over is an asset your own team can run.

Ship pipeline
running
git push origin feature/checkout
compiled in 14.2s - 0 warnings
312 passed · types clean
rolling out - 5% -> 100%
1Commit
2Build
3Test
4Deploy
03

Run.

Best for teams that have a product in production that has to stay boring at 2am.

Live systems decay by default - dependencies age, traffic grows past assumptions, and the roadmap keeps losing sprints to firefighting. We run production as a discipline: monitoring with engineers behind the alerts, upgrades landing on schedule, capacity scaling ahead of the growth curve, and a standing allocation that leaves the system faster and cheaper to change every month. Uneventfulness, manufactured.

Production, watched
99.99% uptime
Requests / sec
240
p95 latency
118 ms
flat through every step up
Instances2 running
dependency patched - zero downtime
04

Augment.

Best for teams that need senior engineering capacity without a two-quarter hiring round.

When the roadmap outruns the team, we embed senior engineers inside your cadence and your standards - vertical owners who take a feature from schema to shipped, not bodies in a standup. The squad arrives whole and is productive in days, gets sharper at your codebase every sprint, and documents as it goes - so graduating the work in-house stays easy, not painful.

One team, one repo
PR #241 · checkout: split payment capture
payments-service
Approved with two nits - nice test coverage
review · 18 min
PR #241 merged -> deploying
main · all checks green
Deploys this week
13
Cycle time
1.4 days

Latest work

Recent things we've shipped.

RetailPlatforms and SystemsHybrid Web Applications

Takealot

The platform behind Takealot's Personal Shopper network

We built and now run the technology layer for Takealot's Personal Shopper programme - a two-product platform serving three user groups, on time and on a fixed budget.

  • Strategy
  • Technology
  • Data
Financial ServicesWeb Experiences

Old Mutual

From cost centre to commercial asset

A group-wide platform strategy powered by our proprietary DAVM model, reframing a fragmented digital estate as a commercial asset.

  • Strategy
REIT/PBSAPlatforms and Systems

V&A Waterfront

Two years to rebuild a precinct's digital estate

A dozen disconnected digital properties rebuilt into a single estate over 24 months - four parallel streams of data, campaign and product work, and conversions up 286.5% year on year.

  • Strategy
AutomotivePlatforms and Systems

KDDI

Infrastructure as code, at automotive scale

The AWS cloud foundation behind Musashi, KDDI's IoT platform for the automotive industry - the entire environment defined as code, built to enterprise telecom standards over 12 months.

  • Technology
  • Data
AutomotiveNative Applications

Mazda

A carmaker's move into branded mobility

A complete premium ride-share ecosystem, prototyped fast enough to validate the business case - with connected-car insight that set it apart from public ride-hailing.

  • Technology
  • Experience
REIT/PBSAPlatforms and SystemsHybrid Web Applications

V&A Waterfront

A platform built to run a smart neighbourhood

An interconnected platform powering marketing, events, workflows, tooling and tenant experience across 123 hectares and 10 districts.

  • Strategy
  • Technology
  • Data
  • Experience

We are trusted by

Visionary Tech Businesses

Touchfoundry genuinely feels like an extension of our team. They don't just execute, they brainstorm with us - often two steps ahead; challenge assumptions where needed; and align with our vision in a way that's rare to find in an agency. I always feel confident in the quality and longevity of what they deliver, not just that it'll be done, but that it'll be done with excellence, scale and sustainability in mind.

- Kim Brink, Head of Product at Best10

The team is absolutely phenomenal and a complete pleasure to work with. They're so invested in our business that if you didn't know any better you'd think they were a part of it!

- Kate Grove, Founding Partner at Best10

Touchfoundry delivered state of the art design and front-end development in a jiffy. So good that their babies have traveled the OLX world and since have set a new standard for our brand.

- Joost Wolzak, Head of User Experience at OLX

We were very lucky to discover Touchfoundry who offered both branding savvy and technical know-how. Front-end looks great because back-end is so easy to use.

- Christian Eedes, Founder & Editor at Winemag

Touchfoundry have been fantastic collaborators - they 'get' every concept we describe, and take it further with great energy and creativity. Even though we are in different hemispheres there is never a sense of distance - they are responsive and organised - and they do great work.

- Martin Jones, Director at Artinsite obo NHS

Our partnership with Touchfoundry has been pivotal in turning strategic insight into data and digital solutions that elevates customer experience across audiences. Strong strategic and technical capability, great chemistry & collaboration, as well as a hunger for demonstrating value are just some of the ingredients that has fuelled this partnership.

- Nisha Maharaj, Senior Marketing Manager (B2B) at V&A Waterfront

I've had a lot of experience with different agencies over the years, and can honestly say I've been blown away by Touchfoundry who have helped us totally revolutionise the basecamp business.

- Andrew Atalla, Head of Digital Strategy at Basecamp

Touchfoundry have always been a valuable partner to TFG, from the initial planning stages to the published site, they have shown world-class application and commitment to our digital first philosophy. We view Touchfoundry as part of our team and enjoy a relationship that reflects this.

- Fernando Ventura, Head of Group Marketing at TFG

Touchfoundry approaches the partnership with honesty and discipline resulting in a strong level of trust and collaboration between the teams early on.

- Donna Barnes, Deputy Head of Creative Marketing, Global Marketing at Ninety One

Collaborating with the Touchfoundry team has been invaluable. Their expertise in web development, campaign execution, and site optimisation has significantly contributed to our traffic and lead generation.

- Johann du Bruyn, Lead Designer at 10X

We are glad to have found a partner that understands the market; contextualises technology to South African problems; talks the language that we talk and moves at the speed at which we move. That has been the win-win recipe for us.

- Frederik Zietsman, Group CEO at Takealot

Working with the TF team feels like working with an internal department. They nail the high-level strategy of a product while digging deep into the details to turn our ideas into reality.

- Fezile Nqiwa, Head of Venture: Personal Shopper Programme at Takealot

Touchfoundry was very responsive and collaborative. They delivered an amazing amount of work in a short time. We appreciated their flexibility in accommodating our technical requests. Well done!

- Sonja Krause, Strategic Project Lead at Takealot

Touchfoundry was continually finding ways of ensuring the CMS did exactly what we needed, implementing new, innovative features to keep up with the evolving requirements of the business. I'd highly recommend them to anyone looking for a friendly, hard working, problem solving company.

- Laura Moore, Digital Manager at Basecamp

Touchfoundry excelled in both technological and business orientated delivery. I was super satisfied working with them and continually improve our websites and integrating customer facing applications with the core marketing workflows, together.

- Daniel Biethsieda, Managing Director of Technology at Basecamp

We really appreciate your dedication to delivering a great product. It has been a pleasure working with a tech company that understands our culture and shares the vision we have to create great user experiences.

- Alastair MacMurray, CEO & Co-founder at Cars.co.za

I can confidently say I've never met a more diligent, world-class product team - their work ethic and methodology are second-to-none. They're laser-focused on building products users will love and add immeasurable value to the creative process, from start to finish.

- Jason Wiltshire, Co-founder at Coeus

Touchfoundry's expertise in design and user behaviour was instrumental in transforming our approach and driving measurable improvements - appreciated internally and most importantly with our clients. I highly recommend them for their exceptional ability to deliver best in class results that exceed expectations.

- Ayo Adigun, Product Owner at Ninety One

Touchfoundry contributed many invaluable projects touching key areas of our business including redesigning the core interfaces of our marketplace and working on new corporate landing pages. Collaboration with them was always easy and communication with the fully remote product team at Nile worked very well.

- Rick Kleinhans, Co-founder & CTO at Nile